Last Updated: 25/04/2025

This Privacy Policy describes how TMP Global LTD ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.tmpglobal.store ("the Site") or otherwise communicate with us (collectively, "the Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether as a customer, website visitor, or another individual whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any revisions will be posted on the Site, along with an updated "Last Updated" date, and we will take any necessary legal steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected personal information about you over the past 12 months from various sources. The nature of the information we collect and how we use it depends on your interactions with us.

Beyond the specific uses detailed below, we may use your personal information to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms of service, and protect our rights and the rights of our users.

Personal Information We Collect

The types of personal information we collect depend on your engagement with the Site and Services. When we mention "personal information," we refer to data that identifies, relates to, describes, or is linked to you. The information we collect includes:

Information You Provide Directly:

• Contact details: Name, address, phone number, and email.
• Order information: Name, billing and shipping address, payment confirmation, email, and phone number.
• Account details: Username, password, and security questions.
• Shopping activity: Items viewed, added to cart, or wishlisted.
• Customer support interactions: Any details you share when contacting us.

Certain features of our Services require you to provide information directly. If you opt not to provide this information, you may be unable to use specific features.

Information Collected via Cookies and Tracking Technologies:

We collect data about your interactions with our Services using cookies, pixels, and similar technologies. This "Usage Data" may include details such as device information, browser type, network connection data, and IP address.

Information from Third Parties:

We may receive information from third parties, including:

• Service providers, such as Shopify, for site functionality.
• Payment processors, for secure payment transactions.
• Marketing partners, for advertising and promotional activities.
• Analytics providers, to understand website traffic and trends.

How We Use Your Personal Information

We use your personal information for purposes including but not limited to:

• Providing Products and Services: Fulfilling orders, processing payments, shipping, account management, and customer support.
• Marketing and Advertising: Sending promotional content, customising advertising, and improving customer engagement.
• Security and Fraud Prevention: Detecting, investigating, and preventing fraudulent or malicious activity.
• Customer Communication: Enhancing customer service, providing notifications, and responding to inquiries.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, understand site usage, and tailor marketing efforts. Most browsers accept cookies by default, but you can modify your settings to decline or remove them. Blocking cookies may affect your experience on our Site. For more details on Shopify-related cookies, visit Shopify Cookie Policy.

How We Disclose Your Personal Information

We may share your personal information in the following scenarios:

• With vendors and third-party service providers for business operations (e.g., payment processors, IT support, fulfillment partners).
• With marketing and business partners for advertising purposes.
• In response to legal obligations such as subpoenas, investigations, or legal proceedings.
• As part of a business transfer such as mergers or acquisitions.

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

If you submit product reviews or other content publicly through the Services, it will be visible to others. We cannot control how third parties use this information.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy policies or practices. Please review their policies before providing your information.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from children. If you believe we have received data from a minor, please contact us for its removal.

Security and Retention of Your Information

While we implement security measures, no system is entirely secure. Please avoid transmitting sensitive information through unsecured channels. We retain data based on legal, contractual, and operational requirements.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Right to Access: Request information on how we collect and use your data.
• Right to Delete: Request deletion of your personal data.
• Right to Correct: Update inaccurate information.
• Right to Data Portability: Obtain a copy of your personal data.
• Right to Limit Processing: Restrict how we use certain data.
• Right to Withdraw Consent: Where applicable, revoke consent for processing activities.
• Right to Opt-Out of Marketing Communications: Unsubscribe from promotional emails via provided links.

To exercise these rights, contact us using the details below. We may request verification before processing requests.

Complaints

If you have concerns about how we handle your data, contact us first. If unsatisfied, you may lodge a complaint with your local data protection authority.

International Data Transfers

We may transfer and process your data outside your country, including in the United States. We use recognized legal mechanisms for such transfers, ensuring compliance with data protection laws.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

TMP Global LTD
Email: support@tmpglobal.store
United Kingdom

For data protection purposes, TMP Global LTD is the data controller. If required, we will appoint a representative in applicable jurisdictions.