| OEM 11397 | GENERATORS | MASE

We offer a 14-day return policy, allowing you 14 days from the date of receiving your item to request a return.

Read more about our Returns & Refund Policy

If you have a question or problem and you need to get in touch, you can simply:

- Head over to our CONTACT page

Or

- Email: support@tmpglobal.store

Signing up for a TMP Global TradeAccount is easy!

Simply head over to "The Trade Page" & fill out the application form.

- If you need more info & details, you can also find this on The Trade Page!

Shipping Methods

At TMP Global Ltd, we offer multiple shipping options to best suit your needs:

• Standard Shipping: Estimated delivery within 3-7 business days.
• Expedited Shipping: Estimated delivery within 2-3 business days.
• International Shipping: Delivery times vary by destination, typically ranging from 5-12 business days.

Shipping Costs

Shipping charges are calculated based on the following factors:

✔ Weight of the Items: Heavier packages may incur higher shipping fees.
✔ Delivery Destination: Costs vary depending on the recipient’s location.
✔ Chosen Shipping Method: Expedited shipping options will have higher costs than standard delivery.

All applicable shipping charges will be clearly displayed at checkout before you finalize your purchase.

- For further info, please visit our Shipping Policy

If you are unsure as to weather a part may fit your engine, please feel free to CONTACT US or for a more immediate response, click the "Live chat" button in the bottom right corner of your screen.

Payment options we offer:

- Standard Card Payments

- Paypal Payments

- Paypal Buy Now, Pay Later - Flexible Credit

- Klarna Pay Later - Flexible Credit

TMP Global | The DOCKS - Community Forum

Joining the TMP Global " THE DOCKS" Discord forum puts you at the heart of a vibrant marine community

Weather your a DIYer, a professional in the industry or simply a boating enthusiast... You will quickly and easily find your space within our Free Community Forum where you can give & take advice with others alike!

Head over to our "Community Forum" page by clicking the link below...

TAKE ME THERE!

International Shipping:

Delivery times vary by destination, typically ranging from 5-12 business days.

🚫Service Areas:

We currently do not ship to certain remote locations. If you are unsure whether we deliver to your area, please contact us before placing an order.

For further details, visit our Shipping Policy

We do support dropshipping...

- Just add the address you want the order to be delivered to and we will do the rest!

- If you are a business and are sending orders to customers directly, we support B2B through our TradeAccounts. Signing up is easy! - CLICK HERE to be directed to the application form.

- If your unsure about anything please feel free to CONTACT US or alternatively click the "Live chat" button in the bottom right of your screen for a more immediate response.

Parts Warranty

TMP Global Ltd provides a one-year limited warranty on all products, covering defects in materials and workmanship when installed correctly, starting from the date of purchase.

Warranty Coverage

Upon inspection of returned faulty goods, we may, at our discretion:

• Repair or replace the defective item free of charge.
• Decline the claim if the issue falls outside the scope of warranty coverage.

Exclusions

This warranty does not cover:

• Any labour costs associated with removal, reinstallation, or associated expenses.

For further info, visit our Warranty & Liability page.

If you have found a product or item available cheaper elsewhere & would like us to price match

or

You would like us to provide a bespoke quote for large/bulk orders you can...

- CONTACT US via the contact form containing the product(s) your referring to & a link to the site that is offering it cheaper and for large/bulk orders, you can let us know what product(s) your wanting, the quantity and we will do our absolute best!

- Alternatively, for a more immediate response, you can click the "Live chat" button to the bottom right of your screen and you'll be talking live with one of our team!