Recambios Products

For Recambios products, please allow 2-4 working days for processing before shipping. This additional time is required due to customs import procedures.

Shipping Methods

At TMP Global Ltd, we offer multiple shipping options to best suit your needs:

• Standard Shipping: Estimated delivery within 3-7 business days.
• Expedited Shipping: Estimated delivery within 2-3 business days.
• International Shipping: Delivery times vary by destination, typically ranging from 5-12 business days.

Shipping Costs

Shipping charges are calculated based on the following factors:

✔ Weight of the Items: Heavier packages may incur higher shipping fees.
✔ Delivery Destination: Costs vary depending on the recipient’s location.
✔ Chosen Shipping Method: Expedited shipping options will have higher costs than standard delivery.

All applicable shipping charges will be clearly displayed at checkout before you finalize your purchase.

Order Processing Time

• Orders are typically processed and dispatched within 1-2 business days of placing the order.
• Orders placed on weekends or public holidays will be processed on the next business day.

International Shipping

We proudly offer international shipping to many destinations. However, please be aware:

🔹 Customs, Duties, and Taxes: The recipient is responsible for any customs duties or taxes imposed by their country. These fees are not included in the shipping cost and vary depending on the destination.

🔹 Delivery Timeframes: While we make every effort to meet estimated delivery times, delays due to customs clearance or other unforeseen circumstances may occur.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can track your shipment through our website or directly on the carrier’s website.

Shipping Restrictions

🚫 Service Areas: We currently do not ship to certain remote locations. If you are unsure whether we deliver to your area, please contact us before placing an order.

🚫 Restricted Items: Some products, such as hazardous materials, may be subject to shipping restrictions. Any such limitations will be indicated on the relevant product pages.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please notify our customer service team promptly:

📌 Reporting Timeframe: Report damages within 7 days of delivery or lost items after the expected delivery date has passed.
📌 Resolution Process: We will work with you to find a solution, which may involve sending a replacement or issuing a refund, depending on the circumstances.

Returns & Exchanges

For details on how to return or exchange an item, please refer to our Return Policy. Returns and exchanges will be handled in line with our shipping procedures to ensure a smooth process.

Recambios Restock & Cancellation Fees

If you choose to cancel an order for Recambios products, please note:

💰 A £9.99 restocking fee will apply.
💰 A shipping fee (calculated based on item weight) will also be deducted from any refund issued.

These charges are non-refundable.

Contact Information

If you have any questions or concerns regarding your shipment, feel free to reach out to our customer support team:

📧 Email: support@tmpglobal.store

Policy Updates

This shipping policy is subject to change at any time. Any modifications will be published on our website, and we encourage customers to review this policy periodically to stay informed.